Cutting across company department silos and ensuring the voices of all departments are heard is critical to an airline’s financial success, the CEO of Qantas Airways believes. Speaking at the IATA World Financial Symposium in Singapore Sept. 22, Alan Joyce said he was “a big believer” in diversity and inclusion, and that it was important to listen to all voices, not just the financial department. “That’s how airlines need to be run. Having silos where only one ...

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