Italian flag carrier Alitalia has completed a major IT upgrade that involved switching its reservations system to a new provider, the airline said Oct. 19. From 8 p.m. local time Oct. 14 and throughout Oct. 15, the airline’s computerized booking system was out of action as it was switched from previous provider Arco to a new system from Sabre that controls reservations, check-in and critical airline operations. Prospective passengers were unable to book or change tickets on the ...

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