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LHR T5 baggage system fails as first day is marred by 'teething problems'

London Heathrow Terminal 5's long-anticipated opening yesterday was marred by numerous technical problems, including the failure late in the day of the facility's much publicized high-tech baggage handling system. The £4.3 billion ($8.6 billion) terminal, used solely by British Airways, has been touted as the antidote to customer service problems at the busy airport, but its first day of operation was far from smooth.

 

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As a subscriber to one of Aviation Week Network’s market briefings, your searches only provide you with access to articles from within that product.

To find out about obtaining additional data – including the most comprehensive details on organizations, fleets, personnel and programs – click here or call +1.561.279.4661.


 

As a subscriber to one of Aviation Week Network’s market briefings, your searches only provide you with access to articles from within that product.

To find out about obtaining additional data – including the most comprehensive details on organizations, fleets, personnel and programs – click here or call +1.561.279.4661.