The 15 largest US airlines set a record for on-time arrival performance during the first half of 2012, also reporting the lowest rates of canceled flights, mishandled baggage and tarmac delays, according to the US Department of Transportation (DOT) Air Travel Consumer Report. During the same period, however,  passenger complaints about airline service increased 24% year-over-year to a total of 6,721 and in June complaints jumped 46.5% year-over-year to 1,653. Among the 15 ...

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