After keeping a decidedly low profile during Virgin America's contentious US Dept. of Transportation certification process, Virgin Group Chairman Richard Branson was front-and-center yesterday for the carrier's launch, calling the US airline industry "abysmal" and promising better service aboard the startup's A319s/A320s than passengers can get on competing domestic flights. VA went to great lengths to prove to DOT that Virgin Group, which owns a 25% stake in the San ...

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