British Airways launched an investigation into last week's "outrageous" walkout by 1,000 baggage handlers, cargo workers and bus drivers at London Heathrow that caused the airline to cancel more than 700 flights and disrupted the travel plans of some 100,000 BA customers (ATWOnline, Aug. 16). The action was taken in support of 670 staff dismissed by Gate Gourmet. In a statement, BA said the inquiry "will seek to establish the facts of what happened in order to take appropriate action." It ...

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