Sixteen years worth of profitable quarters have raised standards and expectations at Southwest Airlines, which yesterday reported a 52.5% increase in first-quarter net profit to $93 million from $61 million in the year-ago quarter but called the result "disappointing" thanks to drops in both operating and non-GAAP earnings. "Based on the strength of last year's overall revenue growth, we had hoped this year's revenue growth would surmount these cost pressures," CEO Gary Kelly said, referring ...

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