ATW Shop - Returns and Refund Policy


If for any reason you are not satisfied, simply call for a Return Merchandise Authorization number within 30 days of receipt of the merchandise. The product must be returned in its original condition and packaging for a full refund of product cost and applicable tax. Any defective merchandise will be exchanged within 30 days of receipt.

NOTE: Recorded media (software, data, audio, video, etc.) is non-returnable once the product package is opened. Any defective media will be replaced.

INSTRUCTIONS: Call Client Services at 800-262-1954 to receive a Return Merchandise Authorization number. Enter the number below and fill in the rest of the information. To ensure proper credit, be sure to enclose this form with the merchandise you are returning.

Please or Register to post comments.

Blogs & Commentary
Oct 24, 2016

Will there be cake?

Every time the London Heathrow runway decision is deferred, Amsterdam Schiphol sends a cake. The question is will there be cake on Oct. 25?...More
Oct 24, 2016

President Obama is wrong on airline competition; did he also plagiarize Tony Tyler?

US President Barack Obama has weighed in on airline travel and borrowed a line from former IATA director general Tony Tyler that completely upends Tyler’s famous mantra that airlines are a “force for good”....More
ATW On-Location

Click here to read event news from ATW On-Location