ATW Shop - Returns and Refund Policy

SATISFACTION GUARANTEED

If for any reason you are not satisfied, simply call for a Return Merchandise Authorization number within 30 days of receipt of the merchandise. The product must be returned in its original condition and packaging for a full refund of product cost and applicable tax. Any defective merchandise will be exchanged within 30 days of receipt.

NOTE: Recorded media (software, data, audio, video, etc.) is non-returnable once the product package is opened. Any defective media will be replaced.

INSTRUCTIONS: Call Client Services at 800-262-1954 to receive a Return Merchandise Authorization number. Enter the number below and fill in the rest of the information. To ensure proper credit, be sure to enclose this form with the merchandise you are returning.

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Blogs & Commentary
Dec 13, 2018
blog

Putting promises into action

Africa has been trying to liberalize its skies for the past 30 years. Lots of promises have been signed – some of them legally binding – but barriers still remain. When will the continent move from bureaucracy to action?...More
Nov 15, 2018
blog

Brexit teeters on chaos and still no air transport plan

No deal, botched deal, backstop. Brexit, a word not coined just a few short years ago, has become a common noun with its own set of adjectives and adverbs....More
Nov 9, 2018
blog

Disturbing Vegas controller recording

I’m posting this blog with a link to what is believed to be a recording of the conversations between a Las Vegas tower controller and a number of pilots in an incident Nov. 7 that led to FAA issuing a new controller staffing policy today....More

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