ATW Shop - Returns and Refund Policy

SATISFACTION GUARANTEED

If for any reason you are not satisfied, simply call for a Return Merchandise Authorization number within 30 days of receipt of the merchandise. The product must be returned in its original condition and packaging for a full refund of product cost and applicable tax. Any defective merchandise will be exchanged within 30 days of receipt.

NOTE: Recorded media (software, data, audio, video, etc.) is non-returnable once the product package is opened. Any defective media will be replaced.

INSTRUCTIONS: Call Client Services at 800-262-1954 to receive a Return Merchandise Authorization number. Enter the number below and fill in the rest of the information. To ensure proper credit, be sure to enclose this form with the merchandise you are returning.

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Blogs & Commentary
Apr 20, 2018
blog

Unions imperil Air France's future

Air France unions must realize the damage they are doing to their company, which declared the cost of their strikes through mid-April was €220 million ($272 million). But do they understand how much they are jeopardizing their own futures and those of the other non-striking employees who make up the majority of Air France’s workforce?...More
Apr 18, 2018
blog

Southwest’s ‘LUV’ heart beats through tragedy

It’s not something that any airline wants to be in a position to “get right,” but what Gary Kelly and his team at Southwest Airlines have demonstrated is the textbook way to respond to a disaster....More
Apr 5, 2018
blog

Southwest builds its own kind of international network

Cutting out three hours of travel and eliminating a connection is a real selling point....More
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