The number of mishandled bags has fallen by one-fifth, from 42.4 million in 2007 to 32.8 million in 2008, according to SITA's annual baggage report. The decline in lost luggage saved the industry an estimated $800 million. Some of the reasons for the improvement include fewer bags checked by passengers--attributed to the imposition of bag fees--improvements in management and handling processes, an increase in staff handling baggage and better tracking and tracing technology. SITA noted an ...

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