The European Commission disseminated misleading and incorrect information on passenger rights on posters displayed at EU airports beginning in February 2005 as well as in leaflets, press releases and a video on the EC website, the European Ombudsman has concluded. The opinion follows separate complaints filed by the International Air Carrier Assn. and the European Regions Airline Assn. in April 2005. Those complaints concerned information distributed to passengers regarding compensation and ...

Subscribe to Access this Entire Article

"Ombudsman: European Commission misled passengers" is part of ATW Plus, our online premium membership. Subscribing will provide you access to exclusive news, carefully researched airline financial, fleet and traffic data, plus the option to receive our popular, award-winning print magazine. To learn more, click here. If viewing via ATW Mobile, please login and click "Read web article" to view fully. Questions? ATWPlus@penton.com.