Opportunities to use the adjective Byzantine are few and far between, but even a passing glance at the paperwork labyrinth that confounds the airfreight business process gives one ample reason to whip out that rare modifier. There are around 40 documents that must accompany most kinds of cargo, and a good part of this wood pulp destruction has nothing to do with the business part of the process: It is government rules and regulations that are responsible for the felling of vast forests to ...

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