Singapore Airlines (SIA) Cargo is urging the industry to catch up with digitalization, as it also embarks on its own transformation. Speaking at the IATA World Cargo Symposium 2019 in Singapore, SIA SVP-cargo, Chin Yau Seng said the air cargo industry is very siloed and must “shift many gears up” to digitize itself, or risk falling behind the new generation work force, consumers and shippers. “Our processes would be too alien to the new generation who are so exposed to ...

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