THE SCENE PROBABLY IS REPEATED around the globe every day. An airline industry professional gets a phone call or e-mail or text message from a friend or relative who is about to take a flight but, having seen yet another air disaster profiled on television, is getting jittery. Once convinced it is safe to fly, the next question is: "How come the ticket costs so much?" Meanwhile the airline professional ponders why the safest, cheapest and one of the cleanest forms of travel has such a lousy ...

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