Delta Air Lines last week launched the industry's first Facebook-integrated "Ticket Window" to allow bookings directly from its Facebook page. DL has over 35,000 followers on its company Facebook page. "Our customers are spending more time online and are looking for new ways to connect with us," said VP-eCommerce Bob Kupbens. "We're now delivering technology where our customers are—from our own website to our Facebook page to Internet news sites and ...

Subscribe to Access this Entire Article

"Delta opens Facebook 'Ticket Window'" is part of ATW Plus, our online premium membership. Subscribing will provide you access to exclusive news, carefully researched airline financial, fleet and traffic data, plus the option to receive our popular, award-winning print magazine. To learn more, click here. If viewing via ATW Mobile, please login and click "Read web article" to view fully. Questions?

Already registered? here.