MANY AIR CARGO OPERATORS WOULD LIKE TO MIMIC the passenger side of the airline industry's move away from paper processing. E-tickets now are nearly universal; old-fashioned paper tickets are not even an option in most of the world. But as IATA DG and CEO Giovanni Bisignani is fond of saying, the documents traveling with air cargo could fill 39 747 freighters annually and add an estimated $1.2 billion to the global industry's yearly costs. Mistakes, lost documents and related confusion also ...

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