Global alliance SkyTeam has refocused its priorities from network expansion to customer experience enabled by technology. As a result, the alliance said it will make its Digital Spine an open platform that allows partners of current members and relevant third parties to connect. SkyTeam MD & CEO Kristin Colvile told ATW on the sidelines of this week’s IATA AGM in Seoul, South Korea, that: “Even though we have white spots in our network like in India, in areas of South ...

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