US watchdog report shows mixed picture on passenger satisfaction
While data from the US Department of Transportation (DOT) shows improvement in airline customer service over the past decade, passenger complaints to the agency have increased over 10% during the same period, according to a recent report from the US Government Accountability Office (GAO). Over the...
Subscription Required
This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.
Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.
Already an AWIN subscriber? Login
Did you know? Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.
Related Content
