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SITA-ATW 2013 Baggage Report

SITA said the world’s airlines improved baggage handling in 2012 as the rate of mishandled bags dropped 1.8% compared to 2011.

According to the newly released ninth annual SITA Baggage Report, 8.83 bags per thousand passengers were mishandled in 2012, down from 8.99 in 2011. “The air transport industry achieved this improvement despite a 4.5% rise in passenger numbers to 2.95 billion,” SITA said in a statement, adding that “higher passenger volumes inevitably increase pressure on airport baggage operations.”

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