The airline industry must speed up its pace of innovation, not by 10%, “but by ‘times x,’” Lufthansa Group chief digital officer Christian Langer said April 1. Speaking at the Passenger Experience Conference in Hamburg, Germany, Langer noted the automotive industry can create a new cabin for a vehicle in months, whereas the same process for an aircraft takes years. “We have to speed up the innovative cycles. Airlines are in the observer’s seat for ...

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