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Michele McDonald

Michele
McDonald

Michele McDonald is editor and publisher of Travel Technology Update, an industry newsletter read by executives of online travel companies, industry suppliers, global distribution systems, investment analysts and technology companies involved in electronic travel distribution. She is a contributing writer for Air Transport World and writes frequently on distribution and technology issues. She has covered the travel industry for more than 25 years, with emphasis on the airline industry, technology and distribution. Previously, she was editor of Travel Distribution Report and managing editor of Travel Weekly.

Articles
IATA: Time to act on Resolution 787 
IATA told the US Department of Transportation (DOT) it is “time to act” on its request for approval of Resolution 787, which created the foundation for its New Distribution Capability.
IATA strives to gain control of its message, NDC critics still unhappy 
News from Travel Technology Update: IATA has taken another stab at quelling the controversy over its New Distribution Capability (NDC), but it increasingly appears to be engaged in a game of “whack-a-mole”: Just as it addresses one set of objections, another critic pops up and repeats them.
IATA’s NDC comes under scrutiny of European data protection group 
News from Travel Technology Update: An advisory body to the European Commission on data protection and privacy has told IATA that its New Distribution Capability (NDC) project “raises a number of privacy and human rights concerns, in particular those related to the profiling of individuals.”
Resolution Rumpus  1
On its face, IATA Resolution 787 presents a simple idea: Since airlines want to get into merchandising and differentiation of their products, it would be best to create technical standards so they don’t all go off in different directions.
Amadeus, Sabre continue to rule the PSS market 

News from Travel Technology Update: Amadeus and Sabre continue to dominate the passenger services system market in 2012, with both companies scoring significant wins, according to “The Market for Airline Passenger Services Systems-2013,” a report published by Travel Technology Research Ltd.

It was a busy year for the market, both in terms of new signed contracts and migrations completed.

OpenTravel 2.0 aims for lighter, nimbler schema 
News from Travel Technology Update: In the airline world, the passenger was for decades reduced to a first and last name.
Inside Travel Technology Update - April 24, 2013 
  • USA Today Travel Media acquires Tripology
  • Travelport completes refinancing plan
  • Amadeus opens Dallas office to serve airline IT customers
  • Aer Lingus slated to select new PSS
  • Accenture, SNCF develop systems for Italian rail operator
  • SITA report finds improvements in baggage handling
  • World news briefing
Travelport unveils merchandising platform 
News from Travel Technology Update: Travelport’s Airline Merchandising Platform, unveiled at the CAPA Airlines in Transition conference near Dublin, was designed to “meet airlines wherever they are” in the merchandising universe, according to Derek Sharp, managing director of global distribution and sales.
Amadeus enters the loyalty business with acquisition of Hitit division 
News from Travel Technology Update: Amadeus entered the airline passenger loyalty arena with the acquisition of Hitit Loyalty, a division of Istanbul, Turkey-based Hitit Computer Services.
United is rolling out its direct-connect API 
News from Travel Technology Update: United Airlines is rolling out an application programming interface developed by Farelogix.
Distribution Tail Wind 
Last fall, IATA marched into the fray with a new distribution initiative that promises to “enable airlines to fill the capability gap between their direct and indirect channels.” While some have hailed the New Distribution Capability (NDC) as the vehicle that will help move the industry into the future, others see it as the catalyst for yet another political brawl.
Air Transport World

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Blogs & Commentary
Sep 11, 2019
blog

Alitalia’s endless extensions on government money

In what has become close to a bimonthly event, another request has been made to extend the deadline for a business plan to be submitted to get Alitalia back on its feet....More
Aug 16, 2019
blog

Editor’s Blog: Why Beijing’s bullying of Hong Kong Airport and Cathay could misfire

What has happened in Hong Kong this week amounts to one thing: Beijing bullying....More
Jul 25, 2019
blog

(Yet another) summer of discontent

Europe is bracing for a heatwave, in more ways than one, as tensions threaten to reach a boiling point between airlines, employees and passengers during the busiest period of the year....More

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