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ATW Shop - Returns and Refund Policy

SATISFACTION GUARANTEED

If for any reason you are not satisfied, simply call for a Return Merchandise Authorization number within 30 days of receipt of the merchandise. The product must be returned in its original condition and packaging for a full refund of product cost and applicable tax. Any defective merchandise will be exchanged within 30 days of receipt.

NOTE: Recorded media (software, data, audio, video, etc.) is non-returnable once the product package is opened. Any defective media will be replaced.

INSTRUCTIONS: Call Client Services at 800-262-1954 to receive a Return Merchandise Authorization number. Enter the number below and fill in the rest of the information. To ensure proper credit, be sure to enclose this form with the merchandise you are returning.

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ATW On-Location

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Blogs & Commentary
Jul 18, 2019
blog

A rough ride for Ryanair

Irish LCC Ryanair really isn’t having a good week, after losing its COO to easyJet, cutting its growth because of the Boeing 737 MAX grounding and facing industrial unrest among its UK pilots....More
Jun 27, 2019
blog

EC’s clear message to the US: Don’t mess with Air Italy

EC Mobility and Transport director general Henrik Hololei’s letter to US State Department under-secretary Manisha Singh couldn’t be clearer: Hands off Air Italy or risk US airlines losing the many benefits and privileges they enjoy as part of the US-EU Open Skies agreement....More
Jun 25, 2019
blog

US Big 3 glosses over UAE Open Skies outcome

Reading the US Partnership for Open & Fair Skies’ press release on the US-UAE joint government policy statement on their Open Skies agreement, the expression "lipstick on a pig" comes to mind. Except it’s more about gloss than lipstick....More

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