Lufthansa Group subsidiary Swiss International Air Lines (SWISS) unveiled an upgraded concourse in Zurich Airport’s Check-in 1 on Feb. 5 with a fresh new look and check-in desk concept, waiting zones and screen displays for passengers in all travel classes.

SWISS invested several million Swiss francs for the redesign and modernization work that was performed between April 2018 and February 2019, with “no interruption of regular check-in operations,” SWISS said in the Feb. 6 announcement.

SWISS has also revised the check-in desk concept for groups, families and premium travelers. A check-in lounge for SWISS First travelers and HON Circle members (Lufthansa Group’s highest frequent traveler status) has also been modernized. The new facility offers exclusive check-in service with extensive privacy, thanks to a separate entrance and sophisticated construction.

SWISS CEO Thomas Klühr said the new facilities “substantially enhance the preflight comfort and convenience for all our customers.”

Zurich Airport CEO Stephan Widrig said with the redesigned concourse “SWISS has raised its presence and profile even more among our airport users.”

Zurich is one of Lufthansa Group’s four main hubs in addition to Frankfurt, Munich (Germany) and Vienna (Austria).

SWISS serves more than 100 destinations in 43 countries and carries 17 million passengers a year with its 90-aircraft fleet.

Kurt Hofmann, hofmann.aviation@netway.at