" "Customer!” was a recurring alert, spoken quietly at the door but with a sense of urgency, during the meeting with Eric Schulz for this interview. Schulz, Airbus’ new chief commercial officer, was seated in one of the office suites on the Airbus booth at the AIX Expo in Hamburg in April. The expo specializes in cabin interiors and connectivity and attracts a large number of airline delegations. Schulz was in high demand as customers visited the booth. For ...

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