Kurt Hofmann interviewed Mark Schwab in Rio de Janeiro in December, where the Alliance celebrated the opening of a dedicated lounge at Rio’s Galeão–Tom Jobim International Airport. Schwab joined Star from United Airlines in 2011. He retires Jan. 1 and will be succeeded by COO Jeffrey Goh. Star Alliance has 28 members and will soon celebrate its 20th anniversary. The aviation industry is undergoing some drastic changes, so how important are alliances in this day and ...

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