Unruly passenger incidents aboard commercial aircraft increased 16.5% in 2015 over 2014, according to IATA figures. IATA said there were 10,854 unruly passenger incidents in 2015 compared to 9,316 in 2014, or one incident every 1,205 flights in 2015 compared to one incident every 1,282 flights in 2014. “The anti-social behavior of a tiny minority of customers can have unpleasant consequences for the safety and comfort of all on board,” IATA DG and CEO Alexandre de Juniac said ...

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