FAA administrator Stephen Dickson said mistakes made during the development of the Boeing 737 MAX highlight the need for a “more integrated approach to human factors” during the aircraft design process. “As long as we have humans flying airplanes and operating the system, we can never completely engineer out human error. We want to elevate human decision making, and in order to do that in this day and age, we can’t look at the pilot as an adjunct to the ...

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