KLM Royal Dutch Airlines will phase in a new meal service concept in its economy-class cabins for intercontinental flights, as it cuts the number of cabin crew on many routes. A new collective labor agreement for KLM’s flight attendants includes a clause that one fewer crewmember will be assigned to many intercontinental flights. This has led the airline to look at ways of making service in the economy-class cabin more efficient. The move follows the recent announcement of ...

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