IT and Distribution

After years of wooing potential IT customers in North America, Amadeus finally gained a foothold on the continent with its new contract with Southwest Airlines.

The contract calls for Southwest to use the Amadeus Altéa Customer Management System to handle its international flying beginning in 2014.

But in his first-quarter earnings call with analysts, Gary Kelly, the airline’s chief executive officer, said “it also sets the stage for us to move all of our reservations, the domestic reservations that is, to Amadeus if we choose to.