Navigating the Airport of Tomorrow

A critical factor in the future success of an airline and airport is how they harness emerging technologies to enhance the customer experience, improve customer loyalty and empower their employees to achieve greater operational efficiencies. Mobile computing provides them with a new way to communicate, merchandise services and control passenger flow. A major obstacle to greater efficiency are the silos of information, technology and function that still exist today and which inhibit the sharing of critical passenger information.

This Webinar will explore key elements of the Airport of Tomorrow illustrating how an integrated solution for airlines, airports and ground handlers can improve passenger efficiency and satisfaction.

Please join industry consultant Norm Rose from Travel Tech Consulting, and Patricia Simillon from Amadeus for this FREE webinar being held on April 14, 2011 at 11:00 AM ET!

Moderator:

• Michele McDonald, Air Transport World, Contributing Writer

Speakers:

• Norm Rose, President, Travel Tech Consulting, Inc.
• Patricia Simillon, Head of Airlines Operations Strategy, Airline IT, Amadeus

Sponsors: