With over half of all interviewed passengers now carrying a smartphone, travellers are starting to use hand-held devices to manage their journey, and they expect WiFi access at the airport, as...
Ten years ahead of IATA predictions, self-service is becoming the norm in air travel. The 2010 Passenger Self-Service Survey reveals that self-service options...
With check-in increasingly going mobile, how can airlines and airports leverage the thousands of self-check-in kiosks currently deployed around the world? Join experts from IATA’s Fast...