Webcast Archive

The customer is in control: How passengers are transforming the business model for airlines worldwide

Date: Tuesday June 23, 2009
Time: 10:00 AM ET
Sponsored by:
NCR
IATA

Speakers include:

Paul Martin Behan
Programme Manager, Fast Travel, IATA
Jeff Anderson
Director of Airport Technology, Alaska Airlines

Faced with rising consumer demand for anytime, anywhere convenience, airlines and airports must find ways to provide greater flexibility and self-service options for their passengers while driving down operational costs.

Join airport, airline and IATA executives to discuss how IATA's Fast Travel initiative is providing a win-win by boosting customer loyalty and the bottom line.

View the archive.
View the polls.

Baggage: the past, the present and the future

Date: Wednesday April 22, 2009
Time: 11:00 AM ET
Sponsored by:
SITA

Speakers include:

Nick Gates
Baggage Portfolio Director, SITA
Catherine Mayer
Vice President, Airport Services, SITA
Andrew Price
Baggage Improvement Programme Manager, IATA

Mishandled baggage costs the industry billions of dollars a year.

So what can you do to improve baggage handling rates -- and make a direct impact on the bottom line as well as on customer satisfaction?

Tune in to this new webcast -- timed to coincide with the release of SITA's fifth annual Baggage Report, the definitive guide to baggage issues -- to hear industry experts discuss the latest trends and developments. They will:

During the webcast, our panel of experts will address the real issues facing the industry and offer practical and tangible solutions

View the archive.
View the polls.

Flight Schools Find Jet Orientation Training Technology Key to Future Success

Date: Thursday March 26, 2009
Time: 10:00 AM ET
Sponsored by:
Mechtronix

Speakers include:

Peter Sadler
Managing Director, Flight Training Europe
Ian Cooper
Chief Flight Instructor - Multi Pilot Aircraft, Oxford Aviation Academy
Francois Tremblay
Director Pilot Provisioning Worldwide, Mechtronix Systems
Anna Kjaer
Chief Ground Instructor Operations Manager, Center Air Pilot Academy

An Experts Round Table Discussion

The relevance of jet transition training and the technology behind it is receiving greater attention today because traditional ab-initio pilot training over the decades has not changed at the same pace as commercial aircraft's operating environment that is rapidly becoming more and more complex. Today's modern jet automated flight deck, intense traffic and ATC are just a few examples. Today's typical ab-intio curriculum still intensively relies on single pilot operation and many are questioning if it does prepare the student well for an airline pilot's job. Several avenues of improvements are being explored. This session will present several initiatives provided by some of the world's top FTO's that are bridging the gap between the traditional ab-initio training proficiency level and the required level for a smoother and more successful entry into airline operating environment. The session will also present some potential standard practices for the particular transition part of the training that today, with the exception of MPL, has very limited if any regulatory framework...not to mention the availability of a standardized advanced training curriculum.

The Webinar group will feature the following experts:

Moderator:

Speakers:

After brief presentations, the three experts will form an interactive panel that will answer your questions. Participants can ask the experts about the key considerations, financial issues and intricacies involved in training today's students as they make the transition into the automated flight deck.

Just a few issues addressed will involve:

View the archive.
View the polls.

Lowering Aircraft Engine Emissions: The Global Requirement

Date: Thursday January 29, 2009
Time: 11:00 AM ET
Sponsored by:
CFM

Speakers include:

Dr. Meyer Benzakein, Ph.D.
Wright Brothers Institute Professor Chair, Aerospace Engineering, Ohio State University
Dr. Ian A. Waitz
Jerome C. Hunsaker Professor and Head of the Department of Aeronautics and Astronautics, MIT

The Global Requirement Even though emissions are not in the headlines much today, they are the one constant in an industry frequently in flux.

Regardless of the specifications for aircraft in the future, the engines that power them must burn cleaner as regulations for NOx and CO2 become ever more stringent. This session will discuss technology achievements in the past, goals for the future, and where regulations may be heading.

View the archive.
View the polls.

TROUBLED TIMES: Putting the economic environment in perspective

Date: Thursday January 22, 2009
Time: 10:00 AM ET
Sponsored by:
NCR
IATA

Speakers include:

Tania Ladic
Vice President, Marketing Travel and Lodging, NCR Corporation
Eric Leopold
Project Manager, Bar Coded Boarding Pass Simplifying the Business, IATA
Brian Pearce
Chief Economist, IATA

All around the world, airlines are bracing for what many are warning will be the deepest economic recession in nearly three decades. Fuel prices have fallen dramatically, but not enough to offset the anticipated drop in revenue.

Please join us on January 22, 2009 as experts from IATA and NCR review the outlook for 2009 and identify new ways airlines can lower costs, increase efficiency and drive incremental revenue through self-service.

Audio podcast available of this event. Please register for the on-demand version to access.

View the archive.
View the polls.

STRATEGIES FOR UNSCHEDULED AIRCRAFT MAINTENANCE

Date: Tuesday December 9, 2008
Time: 11:00 AM ET
Sponsored by:
Enigma/Oracle

Speakers include:

John Snow
VP-Marketing & Business Development, Enigma
Jahan Alamzad
Managing Principal and President, CA Advisors
Hannes Sandmeier
Vice President cMRO and Depot Repair, Oracle

What can be done and how to do it

Airlines and MRO shops are striving to optimize maintenance planning and execution to increase equipment uptime and reduce operating costs. The challenge, however, is that aircraft frequently require unscheduled maintenance--service that occurs outside regular maintenance programs.

How can airlines and MRO shops prepare for the unexpected?

In this free webcast, you'll learn from industry experts about how to improve maintenance efficiency, asset performance, compliance and safety by creating a seamless flow of information across service planning, inventory management and execution systems.

View the archive.
View the polls.

How IT can help airlines meet the environmental regulatory burden

Date: Wednesday December 3, 2008
Time: 10:00 AM ET
Sponsored by:
SITA

Speakers include:

Frederic Falise
Head of the Environmental Division, SITA
David Batchelor
Policy Officer, Directorate General for Energy and Transport, European Commission
Andrew Watt
, EUROCONTROL

This topical webcast will address the impact of new Environmental Regulations on airlines' operations, with a focus on the EU ETS, and present how IT systems can help airlines demonstrate their compliance with these regulations and control their environmental data, without suffering from this new burden.

The airline industry is faced with the challenge of cutting costs and streamlining operations; yet at the same time, companies in the airline industry are seeing more and more Environmental Regulations and reporting requirements. New Environmental Regulations will all create a significant impact on the airlines' operations to ensure proper implementations.

During this webinar, SITA and invited industry experts from the European Commission and EUROCONTROL will cover the Environment Regulatory matters, which usually contain Monitoring, Reporting and Verifications requirements that will impact all stakeholders from the Air Transport Industry. To meet new Environment challenges, it is imperative for Airlines to find cost-effective operational IT systems that can help demonstrate clear compliance visibility and offer increased control over their environmental data, through Monitoring, Reporting and Verifications.

View the archive.
View the polls.

Building the next generation of communication infrastructure for the air transport industry

Date: Tuesday October 21, 2008
Time: 11:00 AM ET
Sponsored by:
SITA

Speakers include:

Xavier Aubry
CEO, Appear
Sebastien Fabre
Head of Communication Services Innovation, SITA
Phil Hawker
IT Networks Design & Delivery Manager, British Airways

Discover the benefits of multi-service common use architecture at airports.

Within today's tight budget restrictions, how can you take the advantage of new emerging technologies to improve operational efficiency?

Tune in to this new webcast to hear industry experts discuss how the new generation of IT Infrastructure can deliver huge innovation opportunities whilst:

During the webcast our panel of experts addressed the real issues facing the industry and offered practical, tangible solutions

View the archive.
View the polls.

Passenger self-service trends and adoption

Date: Tuesday October 7, 2008
Time: 11:00 AM ET
Sponsored by:
SITA

Speakers include:

T P Anantheswaran
Head - Information Technology, Mumbai International Airport Pvt Ltd.
Dominique El Bez
Director Portfolio Marketing, SITA

In this free webcast, we will share the findings of the 2008 Passenger Self-Service Survey conducted by SITA and Air Transport World. In its third edition, this annual survey interviewed over 2,000 passengers at the gates of 6 of the world leading airports:

This survey gives a unique snapshot of the adoptions of "self-service" technologies through the measure of "actual" usage by passengers. Moreover, it gives an interesting insight into passengers preferences and willingness to use technology throughout their travel experience in the future.

What needs to be done to increase passenger adoption while delivering the expected return-on-investment for airlines and airports? As self-service options are increasingly becoming mainstream, what are the main challenges and priorities facing the Air Transport Industry?

During this webcast, you'll be able to hear about Mumbai International airport's experience in deploying self-service alternatives on and off-airport and well as their plans towards self-service expansion in the future.

View the archive.
View the polls.

How to Build Your Own Flight Training Center

Date: Wednesday September 24, 2008
Time: 10:00 AM ET
Sponsored by:
Mechtronix

Until recent developments in technology building an affordable state-of-the-art flight training center was just a dream. Now discover in real time how training center operators from around the globe have made that dream a reality. Listen to industry experts from IFTC Istanbul and TACA Airlines in El Salvador open up their case studies and share their success stories.

View the archive.
View the polls.

New generation aircraft communications: the airlines' challenge

Date: Thursday September 18, 2008
Time: 11:00 AM ET
Sponsored by:
SITA

Speakers include:

Philip Clinch
Vice President, Aircraft Communications & Messaging, SITA
Carlos Triana
Product Manager, AIRCOM IP, SITA

This topical webcast will address the business transformation imperatives resulting from the advent of a new generation of aircraft systems such as Electronic Flight Bags generating much higher data transfer requirements than the traditional ACARS systems that have been around for 30 years. These new generation communications systems will come as standard in the new A380 and B787 models and be progressively added to existing models.

The speakers will cover the challenge of establishing wireless coverage in airports worldwide and via satellite broadband networks. They will discuss how aircraft cockpit data communications migration from ACARS to using the much more open Internet Protocol will pose the challenge of securing and encrypting air-ground communications.

Hear about the challenges and opportunities, the impact on existing processes and systems, and the implications for security as next-generation aircraft become part of the IT network.

Discussion topics will include:

Join us on September 18!

View the archive.
View the polls.

Sponsored Links