Artificial intelligence (AI) and biometric technologies have emerged as key themes in the latest technology trends survey performed by aviation IT provider SITA. The 2018 research, which polled over 180 airline and airport IT executives, revealed that 84% of airlines are planning to delve deeper into AI by 2021—up from just 52% in last year’s survey. Likewise, 61% of airports are planning a major AI program, or research and development (R&D) in this area, over the next ...

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