IT & Distribution http://atwonline.com/taxonomy/term/7440/more en Southwest ‘A-list’ passengers affected by technical issue http://atwonline.com/it-distribution/southwest-list-passengers-affected-technical-issue <div class="node-body article-body">Southwest Airlines said it is “working feverishly” to resolve a technical issue that is causing many of its highest-tier frequent flyers to receive low-status boarding positions.</div> <p><a href="http://atwonline.com/it-distribution/southwest-list-passengers-affected-technical-issue" target="_blank">read more</a></p> http://atwonline.com/it-distribution/southwest-list-passengers-affected-technical-issue#comments IT & Distribution Daily News Tue, 15 Aug 2017 18:27:00 +0000 256761 at http://atwonline.com <p>Southwest Boeing 737-700</p> Rob Finlayson IT & Distribution-July 27, 2017 http://atwonline.com/it-distribution/it-distribution-july-27-2017 <div class="node-body article-body">IT & Distribution-July 27, 2017</div> <p><a href="http://atwonline.com/it-distribution/it-distribution-july-27-2017" target="_blank">read more</a></p> http://atwonline.com/it-distribution/it-distribution-july-27-2017#comments IT & Distribution Daily News Thu, 27 Jul 2017 19:58:00 +0000 255161 at http://atwonline.com EU court: Airlines must not charge cancellation fees http://atwonline.com/regulation/eu-court-airlines-must-not-charge-cancellation-fees <div class="node-body article-body">The European Court of Justice (EJC) has ruled that airlines cannot levy additional charges if a consumer cancels a flight. </div> <p><a href="http://atwonline.com/regulation/eu-court-airlines-must-not-charge-cancellation-fees" target="_blank">read more</a></p> http://atwonline.com/regulation/eu-court-airlines-must-not-charge-cancellation-fees#comments IT & Distribution Regulation Daily News ATW Plus Fri, 07 Jul 2017 15:51:00 +0000 252951 at http://atwonline.com <p>Airberlin A330-200</p> Rob Finlayson 2017 SITA/ATW IT Passenger Trends Survey http://atwonline.com/it-distribution/2017-sitaatw-it-passenger-trends-survey <div class="node-body article-body">In our 12th annual Passenger IT Trends Survey, co-sponsored by ATW, we asked passengers to rate their satisfaction at every step of the journey. The results paint a picture of “tech” users who are more satisfied with the experience than those using face-to-face services. </div> <p><a href="http://atwonline.com/it-distribution/2017-sitaatw-it-passenger-trends-survey" target="_blank">read more</a></p> http://atwonline.com/it-distribution/2017-sitaatw-it-passenger-trends-survey#comments IT & Distribution Daily News ATW Plus Thu, 06 Jul 2017 18:25:00 +0000 252811 at http://atwonline.com Emirates president works to get more direct bookings http://atwonline.com/it-distribution/emirates-president-works-get-more-direct-bookings <div class="node-body article-body">Emirates Airline is working to get more passengers book direct with the carrier rather than through online travel agents and global distribution system (GDS) operators .</div> <p><a href="http://atwonline.com/it-distribution/emirates-president-works-get-more-direct-bookings" target="_blank">read more</a></p> http://atwonline.com/it-distribution/emirates-president-works-get-more-direct-bookings#comments IT & Distribution Daily News ATW Plus Wed, 28 Jun 2017 16:22:00 +0000 252341 at http://atwonline.com O’Leary: Ryanair Labs will ultimately dwarf Ryanair http://atwonline.com/it-distribution/o-leary-ryanair-labs-will-ultimately-dwarf-ryanair <div class="node-body article-body">Irish low-cost carrier (LCC) Ryanair’s airline operation will ultimately be just a small segment of a broader Amazon of travel-type business, according to CEO Michael O’Leary.</div> <p><a href="http://atwonline.com/it-distribution/o-leary-ryanair-labs-will-ultimately-dwarf-ryanair" target="_blank">read more</a></p> http://atwonline.com/it-distribution/o-leary-ryanair-labs-will-ultimately-dwarf-ryanair#comments Airlines IT & Distribution Daily News ATW Plus Tue, 27 Jun 2017 14:29:00 +0000 252181 at http://atwonline.com Ryanair IT & Distribution Briefs-June 14, 2017 http://atwonline.com/it-distribution/it-distribution-briefs-june-14-2017 <div class="node-body article-body">IT & Distribution Briefs-June 14, 2017</div> <p><a href="http://atwonline.com/it-distribution/it-distribution-briefs-june-14-2017" target="_blank">read more</a></p> http://atwonline.com/it-distribution/it-distribution-briefs-june-14-2017#comments IT & Distribution Daily News ATW Plus Wed, 14 Jun 2017 19:06:00 +0000 250581 at http://atwonline.com Manchester Airport computer glitch snags check-ins, causes delays http://atwonline.com/airports-routes/manchester-airport-computer-glitch-snags-check-ins-causes-delays <div class="node-body article-body">Airlines at Manchester Airport, the UK’s largest airport outside London, experienced delays of several hours early June 13, after a computer malfunction meant staff at several airlines had to check-in passengers manually.</div> <p><a href="http://atwonline.com/airports-routes/manchester-airport-computer-glitch-snags-check-ins-causes-delays" target="_blank">read more</a></p> http://atwonline.com/airports-routes/manchester-airport-computer-glitch-snags-check-ins-causes-delays#comments IT & Distribution Daily News Airports & Routes ATW Plus Tue, 13 Jun 2017 19:06:00 +0000 250431 at http://atwonline.com Next step in airline transformation is digitization, analysts say http://atwonline.com/it-distribution/next-step-airline-transformation-digitization-analysts-say <div class="node-body article-body">US airlines have emerged from years of losses and bankruptcy to being among the most profitable in the world, but rising costs could derail them from this trajectory unless further transformation happens, consultants say.</div> <p><a href="http://atwonline.com/it-distribution/next-step-airline-transformation-digitization-analysts-say" target="_blank">read more</a></p> http://atwonline.com/it-distribution/next-step-airline-transformation-digitization-analysts-say#comments IATA AGM 2017 IT & Distribution Daily News ATW Plus Tue, 06 Jun 2017 19:09:00 +0000 249791 at http://atwonline.com JetBlue to trial facial recognition boarding on Boston-Aruba flights http://atwonline.com/it-distribution/jetblue-trial-facial-recognition-boarding-boston-aruba-flights <div class="node-body article-body">JetBlue Airways is partnering with US Customs and Border Protection (CBP) and global air transport IT specialist SITA to trial facial recognition technology to identify passengers boarding aircraft.</div> <p><a href="http://atwonline.com/it-distribution/jetblue-trial-facial-recognition-boarding-boston-aruba-flights" target="_blank">read more</a></p> http://atwonline.com/it-distribution/jetblue-trial-facial-recognition-boarding-boston-aruba-flights#comments IT & Distribution Wed, 31 May 2017 16:08:00 +0000 249101 at http://atwonline.com <p>JetBlue A320</p> Rob Finlayson