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Blogs & Commentary
Jun 16, 2017
blog

Cuba: You need passengers, not just planes!

My quick take on US President Donald Trump’s announcement today that the US air services pact with Cuba will remain, but a ban on US tourism to the Caribbean island will be reinforced....More
Jun 16, 2017
blog

Munoz moves United on from scandal, but will customer service follow?

United Airlines CEO Oscar Munoz’s speech in New York this week seemed deliberately aimed at putting the dragged passenger scandal behind him and setting the company on a new forward-looking path. Will he succeed?...More
Jun 7, 2017
blog

Airlines need Brexit answers. Soon.

The UK is scheduled to leave the EU (Brexit) by the end of March 2019, but airlines don’t have two years, they need answers by April next year....More
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