Passengers are no doubt getting more demanding! The average passenger today is tech-savvy and laden with mobile devices.
So should the industry continue to invest in websites? Or kiosks?
Should we invest more in mobile? And if so, in which services?
And should we accelerate strategies around wearables?...More
Association of European Airlines (AEA) CEO Athar Husain Khan has pushed back against the suggestion that European airlines are protectionist, redirecting the focus onto other, less liberalized markets....More