UK to create aviation ombudsman to resolve passenger complaints
The UK Civil Aviation Authority (CAA) will create an “aviation ombudsman” with powers to compel airlines to pay compensation. The move is part of the industry regulator’s plans for reforming the way air travel complaints are handled in the UK that include terminating its role as complaint handler...
Subscription Required
This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.
Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.
Already an AWIN subscriber? Login
Did you know? Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.
Related Content
