Planning for disruptions” sounds like a contradiction in terms: How can anyone make meaningful plans for unknown events occurring at unspecified times? The rare October snowstorm that dumped up to 30 inches of snow over the northeastern US is a case in point: No one could have foreseen that snow would slow and even shut airports down and create a tarmac-delay situation at a diversion airport before Halloween. Natural events—snow storms, thunderstorms, even volcanic ash ...

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