PHOTO CREDIT: Rolls-Royce
Rolls-Royce opened a 1,127-sq.-m. service center in Brazil to support its Trent engines in South America. The $1 million facility will feature Rolls' On-Wing Care service, initially supporting the Trent 700 on A330s and eventually the Trent 1000 on 787s. "On-Wing Care provides 24/7 field support across the range of Rolls-Royce civil engine products either at the flight line or in our strategically located hospital shops," a spokesperson explained to Airline Procurement. "Key activities are coordinated through our operations center in order to provide a seamless solution with other customer services." Co-located with its Brazil facility in Sao Paulo, the center will furnish a wide range of specialist line maintenance support including borescope inspection and blending, module and nonmodular changes, engine changes, attrition liner replacement and composite repairs, NDT inspections and service bulletin implementation. Extended maintenance services include engine-built unit strip and build, pre- and post-lease inspections and engine washing. "We are delighted to extend our growing global On-Wing Care service center capabilities to such an important region," Rolls Services President Miles Cowdry said. "Rolls-Royce Brazil has long played a critical role in our aftermarket services for customers in the region and with the On-Wing Care service center we are well positioned to serve the rapidly expanding South American aviation market." This is the second On-Wing Care service center the engine-maker has opened this year. In February it opened a shop at Singapore Changi. Other OWC facilities are located in London, Hong Kong, Frankfurt and Indianapolis. Next year, through a joint venture with Mubadala Development Co., it plans on offering OWC services in Abu Dhabi. "The people of Brazil have enjoyed a close relationship with Rolls-Royce for more than 50 years and this latest development only enhances that partnership," remarked Brazil Defense Minister Nelson Jobim during a ceremony to celebrate the center's opening. The presence of the new Trent shop is timely, as Avianca, LAN and TAM recently increased Airbus and Boeing fleets equipped with Rolls-Royce engines. More than 60% of Rolls' civil aerospace revenues come from aftermarket services and 80% of its total orders over the last 18 months included Total Care service agreements.