The European Commission (EC) has launched an application for smartphones that enables air travelers to check their rights and entitlements immediately in the event that they face any travel disruption, from flight cancellations to lost baggage.  It also provides information how to complain in the event that a passenger feels his/her rights have not been respected. And, during a large-scale emergency, such as the Icelandic volcanic ash crisis in 2010, the app may also display travel ...

Subscribe to Access this Entire Article

"Printer-friendly" is part of ATW Plus, our online premium membership. Subscribing will provide you access to exclusive news, carefully researched airline financial, fleet and traffic data, plus the option to receive our popular, award-winning print magazine. To learn more, click here. If viewing via ATW Mobile, please login and click "Read web article" to view fully. Questions? ATWPlus@penton.com.