Bombardier signed a five-year component repair and exchange agreement with LuxairGroup covering Luxair Luxembourg Airlines' three Q400s. The component pool will be located at Bombardier's Frankfurt distribution center and cover approximately 250 part numbers.

"Bombardier's competitive advantage lies in the fact we are the OEM and have the best overall knowledge of the aircraft," Fleet Management & Service Programs VP & GM Michael Kanaley told Airline Procurement. "As such, we understand the needs of our customers and are also best positioned to drive reliability improvements with our suppliers."

The agreement will be executed through Bombardier's Smart Services' Component Repair & Exchange program, which offers unscheduled maintenance, repairs and access to an exchange pool of rotables and a satellite pool. The basic package covers major LRUs and components over $1,000.

"With the conclusion of this agreement, we will be able to further improve the performance of the Luxair Q400 fleet," Luxair Executive VP Martin Isler said. "The effort Bombardier made to help us introduce this aircraft type and their experience as the OEM made them our first choice."

Other features of the Component Repair & Exchange program include 24-hr. aircraft-on-ground service, warranty administration, modification recommendations and engineering and performance reviews with operators. The aircraft manufacturer estimates it has about $80 million in Q400 inventory.

"With four daily flights to Luxembourg, locating the pool in Frankfurt is very convenient as it will provide us rapid access to parts in case of an aircraft-on-ground," observed Luxair Technical Services VP Horst Lenhard. "This is very reassuring as it allows us to optimize the Q400 aircraft operations. As Frankfurt offers similar connections all over Europe, other Bombardier customers will be able to take advantage of this pool in the future."