Air Transport World has announced the selection of All Nippon Airways as its Airline of the Year for 2013 as part of the ATW 39th Airline Industry Achievement Awards.
Japan-based ANA is being honored for its exceptional financial performance, fiscal management, customer service and technology leadership that set the bar for the entire global airline industry.
This year’s ATW Airline Achievement Awards winners also include former Lufthansa CEO and Star Alliance founder Jűrgen Weber (Joseph S. Murphy Lifetime Achievement Award); Spanish low-cost carrier Vueling (Value Airline of the Year); Florida-based Silver Airways (Regional Airline of the Year); German flagship Deutsche Lufthansa (Airline Technology Leadership); KLM Royal Dutch Airlines (Airline Market Leadership); and Sweden’s CTT Systems (Aviation Technology).
To merit ATW’s top award of Airline of the Year, a carrier must demonstrate excellence and outstanding performance across the board. The ATW editors look for superb innovation and leadership by executive management; strong financial discipline; a consistent and excellent safety record; proven leadership in community, eco and technology endeavors; and consistent high standards of customer service. ANA has achieved this despite a fiercely competitive home market, devastating natural disasters and political spats that have further hurt the marketplace.
“When you put in the kind of financial reports that ANA consistently posted through 2012 and provide excellent customer service despite a challenging market, that’s the signature of a first-rate airline,” said ATW Editor-in-Chief Karen Walker.
Dr. Weber is being honored for a remarkable career in which he transformed German airline Lufthansa into one of the world’s most successful and highly respected Group carriers. He also is a recognized industry gamechanger, creating the world’s first global alliance, the Star Alliance that now boasts 27 member airlines.
Vueling has shaken up the European airline scene with its combination of low-cost discipline and full-service, high-quality customer products.
Silver Airways has radically rejuvenated the US regional airline scene with its adoption of comfortable and fuel-efficient Saab 340Bplus aircraft and rapid expansion to become Florida’s largest carrier in terms of intra-state services.
Lufthansa was selected for its technology leadership in pioneering eco-aviation research programs as well for as its aircraft modernization program that will give it one of the most efficient fleets in the business; Lufthansa was launch customer for the Boeing 747-8 Intercontinental and for the Bombardier CSeries.
KLM is awarded for its approach to making social media tools integral to its entire business and for programs such as its Meet & Seat program that allows passengers to connect ahead of their flights.
CTT's innovative de-humidification products, Zonal Drying System and Cair,improve profitability and flight safety, and enhance comfort for passengers and cabin personnel.
The awards will be presented at a Gala Awards Presentation Dinner on the evening of March 26, 2013 at the Omni Shoreham Hotel in Washington, D.C.