Virgin Blue is seeking A$20 million ($19.7 million) in damages from Navitaire New Skies reservation and check-in system for loss of sales, accommodation and rebooking of thousands of passengers affected by the system’s hardware failure Sept. 26 (ATW Daily News, Sept. 28). The malfunction rendered the airline’s check-in and reservations systems useless for 21 hr. A back-up system, which was expected to kick in within 3 hr., also failed, disrupting the travel plans of 45,000 ...

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