Qantas wrote to its frequent flyers to both defend its reputation and express its regret over disrupted travel plans owing to recent failures in its fleet, including a dual tire blowout on an A380 landing at Sydney (ATWOnline, April 5). The letter also was prompted by increasing speculation in the Australian media about the airline's safety standards, fueled in part by claims from elements of QF's unions that safety is being compromised. In the letter to frequent flyers, CEO Alan Joyce ...

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