The Christmas week travel meltdowns at Comair and US Airways were the result of different factors, but US Airways officials had the advantage of knowing ahead of time that they faced potentially serious staffing shortfalls, while in the case of Comair heroic efforts by ground staff to overcome a crippling snow and ice storm were undone by a software glitch. Those are the key conclusions of a report by the US Dept. of Transportation Office of the Inspector General released earlier this week. ...

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