Great success stories in the airline industry are rare, even in good times. ATW’s 2012 Regional Airline of the Year is one of those and much more. The region in this case is wide and daunting, spanning the length and breadth of Australia and its hostile interior known with fondness to Aussies as the Outback. And yet, QantasLink has successfully conquered that territory and its extreme landscapes and temperatures to provide excellent service to millions of people living in or seeking ...

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