Airline passengers are quite stressed out these days. Some 44% say long wait times in airports are their biggest source of stress. Another 11% cite unexpected changes, such as a flight cancellation or gate change, as their main stress point. About 8% say the overall lack of control felt in airports creates tension. And 7% are upset by a lack of information or unclear information from airports and airlines.   SITA, after analyzing the results of its “2012 Passenger ...

Subscribe to Access this Entire Article

"Printer-friendly" is part of ATW Plus, our online premium membership. Subscribing will provide you access to exclusive news, carefully researched airline financial, fleet and traffic data, plus the option to receive our popular, award-winning print magazine. To learn more, click here. If viewing via ATW Mobile, please login and click "Read web article" to view fully. Questions? ATWPlus@penton.com.

Already registered? here.