There is an old handyman's saying, equally applicable in our era of programmable televisions and coffeemakers: "When all else fails, read the directions." To its credit, Delta Air Lines has become the first US legacy carrier to read the directions. Its domestic fare reform unveiled last month (see News Briefs, p. 9) belatedly acknowledges what business travelers, Wall Street analysts and just about everybody not employed in a network airline revenue management department have been saying ...

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