The bigger the innovation, the more you can tolerate failure. If we had these kinds of execution problems with a product that wasn’t this innovative, we’d be in real trouble.” Boeing chairman and CEO Jim McNerney’s comments on the 787 execution at an IBM think tank forum in New York just ahead of the delivery—some 40 months late—of the first 787 to All Nippon Airways (ANA) are sobering, particularly considering that the last game-changing Boeing ...

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