WestJet yesterday acknowledged that installation of the SabreSonic Customer Sales and Service reservation system last month has led to numerous complications, including a temporary website shutdown and ongoing difficulty in making changes to passengers' reservations, and asked customers for "patience" while it works out the kinks. Details about the reservation system problems came as the Calgary-based LCC reported third-quarter net income of C$31.4 million ($29.2 million), down 45.7% from ...

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