It took three years, but the Star Alliance and Amadeus finally hammered out a deal for a common IT platform. The announcement took no one by surprise. It was common knowledge that exclusive negotiations had been under way between the alliance and the Madrid-based technology company for the past year, and the initial response from many observers was, "What took them so long?" But as both parties point out, the deal is complex. It involved three contracts: One between Amadeus and Star ...

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